Privacy Policy

1. Introduction and Overview

Welcome to Coziest Nest ("we," "our," or "us"). At Coziest Nest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website coziestnest.com (the "Site") or use our services.

By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. This policy applies to all Site visitors, customers, and all other users of the Site.

This Privacy Policy complies with the Dutch Personal Data Protection Act (Wet bescherming persoonsgegevens) and the General Data Protection Regulation (GDPR) as implemented in the Netherlands.

2. Information Collection

We may collect personal and non-personal information from you when you visit our Site, register on our Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or engage with other features or services we make available.

2.1 Personal Information

Personal information we may collect includes, but is not limited to:

• Name
• Email address
• Postal address
• Phone number
• Payment information (we do not store complete credit card information on our servers)
• Order history and preferences
• Any other information you voluntarily provide to us

2.2 Non-Personal Information

We may also collect non-personal information about you, including:

• Browser type
• IP address
• Operating system
• Referring website
• Pages visited and the time spent on those pages
• Geographic location (country and city level)
• Device information

3. Use of Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Site and services
• To process and fulfill your orders, including shipping and delivery
• To improve, personalize, and expand our Site and services
• To understand how users access and use our Site
• To develop new products, services, features, and functionality
• To communicate with you about orders, products, services, promotions, and events
• To provide customer support and respond to inquiries
• To process payments and prevent fraud
• To comply with legal obligations
• For any other purposes disclosed at the time of collection

We process your personal information based on one or more of the following legal grounds:

• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate interests, provided they do not override your fundamental rights and freedoms

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of our Site.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our Site.
• Functionality Cookies: Enable us to personalize content for you and remember your preferences.
• Targeting Cookies: Record your visit to our Site, the pages you have visited, and the links you have followed to deliver more relevant advertisements.

4.2 Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

4.3 Analytics

We use third-party analytics services, such as Google Analytics, to help us understand how users engage with our Site. These services may use cookies and similar technologies to collect information about your use of the Site and report website trends. You can learn more about Google's practices at https://policies.google.com/privacy/partners.

5. Third-party Sharing

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Coziest Nest, our customers, or others.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell, trade, or otherwise transfer your personal information to outside parties for marketing purposes without your consent.

6. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. We use industry-standard security measures, including encryption, firewalls, and secure socket layer technology.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

7. User Rights

Under the GDPR and Dutch data protection laws, you have certain rights regarding your personal information, including:

• Right to Access: You have the right to request information about the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal information to another organization or directly to you.
• Right to Object: You have the right to object to our processing of your personal information in certain circumstances.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe that we have violated your data protection rights.

8. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

9. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

Specifically, our servers are located in the European Union, and our third-party service providers and partners may operate around the world. This means that when we collect your personal information, we may process it in any of these countries.

However, we have taken appropriate safeguards to ensure that your personal information will remain protected in accordance with this Privacy Policy. For transfers outside the European Economic Area (EEA), we will use mechanisms such as Standard Contractual Clauses approved by the European Commission or other appropriate safeguards where required.

10. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns thoroughly.